Terms of Service

Last Updated: October 22, 2025

1. Acceptance of Terms

By accessing and using GlobalSubs, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

2. Service Description

GlobalSubs provides AI-powered subtitle translation services. We translate subtitle files between 100+ languages using advanced AI technology. The service is provided on a credit-based system.

3. User Accounts

To use our services, you must:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Be responsible for all activities under your account
  • Notify us immediately of any unauthorized use

4. Credits and Payments

Translation services are purchased using credits. Credits are non-refundable once purchased. Unused credits do not expire unless specified in your plan. Payments are processed securely through Stripe.

5. Acceptable Use

You agree not to:

  • Upload content that violates copyright or intellectual property rights
  • Use the service for illegal or harmful purposes
  • Attempt to circumvent usage limits or payment systems
  • Reverse engineer or attempt to extract our AI models
  • Resell or redistribute our services without permission

6. Content Rights

You retain all rights to the content you upload. By using our service, you grant us a limited license to process your subtitle files for translation purposes. Translated files are your property.

7. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. We reserve the right to modify, suspend, or discontinue any part of the service with reasonable notice.

8. Limitation of Liability

GlobalSubs is provided "as is" without warranties of any kind. We are not liable for any translation errors, service interruptions, or data loss. Our liability is limited to the amount you paid for the service.

9. Termination

We reserve the right to terminate or suspend your account for violations of these terms. You may terminate your account at any time through your account settings.

10. Changes to Terms

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the new terms.

11. Contact Information

For questions about these Terms of Service, contact us at legal@globalsubs-ai.com