Last Updated: October 22, 2025

1. Information We Collect

We collect information that you provide directly to us, including:

Email address for account creation and authentication
Subtitle files you upload for translation
Payment information (processed securely through Stripe)
Usage data and translation history

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our translation services
Process your translation requests
Send you technical notices and support messages
Respond to your comments and questions
Monitor and analyze usage patterns

3. Data Storage and Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. Your subtitle files are processed and stored securely, and are automatically deleted after 30 days.

4. Third-Party Services

We use third-party services for payment processing (Stripe) and AI translation (OpenAI, DeepL, Google Translate). These services have their own privacy policies governing the use of your information.

5. Your Rights

You have the right to:

Access and update your personal information
Delete your account and associated data
Export your translation history
Opt out of marketing communications

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@globalsubs-ai.com